Employment Advisor - Youth Mentor Programme

Job Introduction

Be the reason a young person turns up on day one. Then the reason they stay.

Picture a young person with plenty to offer and little confidence that an employer will see it. You have a short window to change that. You find out what they are good at, clear what is in the way, and put them in front of an employer who will see it too. Then you stay with them, and act fast if the job wobbles.

If you have worked to targets in recruitment, HR, sales, retail or hospitality supervision, you know the feeling of a number moving the right way. Here, the number is a young person starting work and staying in it. You are not selling a product. You are helping someone, and the employer who hires them.

The opportunity

You will support young people aged 18 to 24 and own the whole journey on your own caseload: first conversation, plan, preparation, the right vacancy, the start date and the support after it. You will work closely with our Employer Partnerships colleagues, so the vacancies you put people forward for suit them.

This is a performance-led role with clear targets that do not change. Not every young person will be receptive. Wanting to help people is a great start, but you also need to want to understand the commercials: what the contract says and why we need the outputs. The work is delivered in the community across a large area including rural areas, so you will be out meeting people, and you must be able to drive and have access to a vehicle. If you would rather support people without targets or travelling, this may not be the role for you.

What you'll be doing

• Building a vocational profile with each young person and turning it into a plan in which every action leads to a job.
• Clearing practical barriers such as travel or digital access.
• Matching people to suitable vacancies and preparing them for employer introductions.
• Coaching people through the first weeks of work.
• Keeping records accurate, timely and audit ready.

What you'll need

Essential (you need all of these):

• Experience of working towards measurable targets and deadlines.
• Experience of supporting, coaching or advising people towards a defined outcome, including building engagement quickly with people who may have limited confidence or experience of employment.
• Experience of helping people overcome practical barriers and move towards employment, education or another positive outcome.
• The ability to build trust, set clear expectations and challenge constructively where this helps someone make progress.
• Clear communication with young people, employers and partners, and managing people at different stages at once.
• Confident use of case-management or CRM systems and Microsoft 365, with accurate record keeping and an understanding of safeguarding and data security responsibilities.
• Being able to drive and have access to a vehicle, as the work is delivered across a large area including rural areas.
• No specific qualifications are required.

Desirable (welcome, not required): experience in employability, youth provision, education, careers or customer service, or a relevant guidance, coaching or youth work qualification.

What good looks like in this role

These describe how we work. They are not extra requirements.

• People and Communication: You coach each young person in the way that suits them, so they build confidence and handle work situations independently.
• Deliver results: You review your caseload and numbers, own your outcomes and put things right when something slips.
• Get it right: You follow safeguarding and data protection requirements, keep records accurate and do what you said you would do.
• Business acumen: You understand what the contract asks for and how each job start supports the wider business.

Why join Get Set UK?

Our work happens in UK communities, delivered by local teams for local people, employers and schools. On the Youth Mentor Programme, that means helping young people into work they can keep, and giving employers people they can rely on.

Get Set UK is part of Palladium, an international consulting and implementation business that operates in more than 50 countries. Palladium belongs to the Global Infrastructure Solutions Inc. (GISI) family of companies, which reported approximately $18 billion in annual revenue for 2025 and serves clients across more than 100 countries.

That scale puts stability behind our local work. 

Many of our managers started out as advisors. Own It and Be Considerate shape how we work.

If you can show targets you have worked to, and want the next one to count for someone else, apply. Tell us what you personally achieved. Your next step. Helping someone take theirs.

What you get

• Annual leave: 25 days' annual leave plus bank holidays, increasing with service. For a full-time employee working five days per week in England, this normally equates to 33 days annually, five more than the statutory minimum. Entitlements are pro-rated where applicable.
• Healthcare and wellbeing: Vitality health and wellbeing support, including GP services, mental health support and physiotherapy.
• Employee assistance: A confidential 24/7 Employee Assistance Programme, including up to six counselling sessions annually and legal, financial and debt guidance.
• Pension and shares: Workplace pension, with salary sacrifice available subject to eligibility and scheme rules. Access to a share buy scheme.
• Health and fitness: Up to £360 annually through IncentFit for eligible activities.
• Discounts: Wellbeing, retail, fitness, travel and mobile discounts, including 20% off eligible EE mobile plans.

Recruitment process

Apply through our recruitment platform and complete the short initial questionnaire. If you start your application through Indeed or LinkedIn, you will still need to complete this step before we can review your application.

We assess applications against the essential criteria and the evidence provided. Keep your CV concise and show what you personally did, owned, improved or delivered.

Shortlisted applicants may complete a recruitment call, Teams conversation, role-related assessment or hiring-manager interview, potentially including a practical exercise.

Preparation, responsiveness and attention to detail matter. Any offer is conditional on satisfactory applicable pre-employment checks.

Safer recruitment

Get Set UK is committed to safer recruitment practices to help protect our colleagues and the people we support.

As part of our recruitment process, you will be required to provide a complete and accurate history of your employment and other relevant activity for the previous five years, including explanations for any gaps, together with referee details covering the previous three years.

Please ensure the information you provide is complete and accurate, as we may be unable to progress your application until our safer recruitment requirements have been completed.

Depending on the role, further pre-employment checks may include references, right-to-work checks, DBS checks and/or other appropriate vetting.

Eligibility and inclusion

You must have the full right to work in the UK. Sponsorship is not available for this role.

Get Set UK is a Disability Confident and Equal Opportunity Employer. Reasonable adjustments are available throughout recruitment.

Additional information 

We reserve the right to close applications early, so we encourage early applications. Get Set UK is a Disability Confident and Equal Opportunity Employer. We welcome applications from all suitably qualified individuals and are committed to supporting physical and mental wellbeing at work. Reasonable adjustments are available throughout the recruitment process. This role is subject to satisfactory recruitment checks and a commitment to safeguarding learners and clients. Get Set UK does not accept unsolicited CVs from agencies.