Senior Account Manager

Job Introduction

Take Your Career to the Next Level – Join Get Set UK as a Senior Account Manager for Apprenticeships & Training

At Get Set UK, we’re not just a people services provider – we’re a community committed to empowering individuals, creating opportunities, and driving meaningful change. As a Senior Account Manager for Apprenticeships & Training, you’ll step into a pivotal leadership role, shaping strategies, building high-impact client relationships, and ensuring the delivery of exceptional outcomes for clients, learners, and the wider organisation.

If you’re a strategic thinker with extensive experience in apprenticeships and training, a proven track record of exceeding targets, and the ability to act as a senior leader within a dynamic team, this is your opportunity to make a real impact.

About the role:

As a Senior Account Manager, you’ll play a critical role in driving growth, ensuring exceptional client satisfaction, and mentoring team members to deliver excellence. You’ll take ownership of high-value client portfolios, lead on complex Training Needs Analyses (TNA), and develop innovative strategies to grow our apprenticeship and training services. Your expertise and leadership will shape the future of our apprenticeship provision, ensuring Get Set UK remains a trusted partner for employers and learners alike.

Your day-to-day will involve:

• Strategic Client Management: Take ownership of high-value client portfolios, building trusted partnerships and ensuring long-term satisfaction through strategic, tailored apprenticeship and training solutions.

• Driving Growth: Lead on business development activities, leveraging your network and expertise to secure new apprenticeship opportunities, exceed sales targets, and expand our client base.

• Mentoring and Leadership: Act as a mentor and leader within the team, providing guidance to junior account managers and sharing best practices to elevate team performance.

• Complex Training Needs Analysis (TNA): Conduct in-depth TNAs for key clients, delivering bespoke solutions that align with their business objectives and workforce development needs.

• Quality Assurance and Compliance: Oversee the onboarding and progress of apprentices, ensuring all documentation meets funding and compliance requirements while maintaining high retention rates.

• Stakeholder Engagement and Collaboration: Develop and maintain strong relationships with employers, community organisations, training providers, and industry bodies, fostering a collaborative approach to apprenticeship delivery.

• Promoting EDI and Safety Standards: Uphold and champion safeguarding, equality, diversity, and inclusion, ensuring health and safety and PREVENT standards are embedded across all activities.

Who we’re looking for:

We’re looking for an ambitious and experienced senior professional with a passion for apprenticeships and training, strong strategic skills, and the ability to lead by example. You’ll bring a proven track record of success in apprenticeship account management and have the leadership qualities to inspire and guide a team.

Key skills & attributes:

• Extensive Apprenticeship Knowledge: Deep understanding of apprenticeships, including funding streams, compliance requirements, and industry trends.

• Strategic Thinking: Ability to develop and implement strategies that align with business objectives and drive growth.

• Proven Leadership: Experience mentoring and leading teams, with a collaborative and empowering approach that encourages high performance.

• Exceptional Relationship Builder: Skilled in building and maintaining trusted partnerships with high-value clients and stakeholders.

• Results-Driven: Consistently meets or exceeds sales and performance targets, demonstrating resilience and focus in challenging environments.

• Outstanding Communication: Excels in written and verbal communication, with the ability to influence and engage stakeholders at all levels.

• Technology Proficient: Advanced proficiency in CRM systems and MS Office, with experience in managing data to drive insights and inform decision-making.

Why choose Get Set UK?

At Get Set UK, we’re proud to be a Grade 2 OFSTED provider and a trusted partner in delivering apprenticeship and training solutions. As a Senior Account Manager, you’ll join a supportive, forward-looking organisation that celebrates success and empowers its team to achieve their full potential.

This is more than just a senior role – it’s a purpose-driven career opportunity where your leadership, expertise, and vision will help transform lives, create opportunities, and shape the future of apprenticeships and training.

Our promise to you:

We're here to support you as much as you support our clients. Our mission is clear: to empower, ignite opportunities, support resilience, and nurture career success for everyone.

Our workplace is dynamic, committed, encouraging, and empathetic. We believe in creating an environment that is not just about professional growth but also personal wellbeing. As part of the Get Set UK team, you'll enjoy:

• Competitive salaries that appreciate your hard work and dedication.
• Comprehensive pension schemes designed for your future security.
• Healthcare packages that prioritise your wellbeing.
• Gym memberships to support your physical health and mental clarity.
• An inclusive employee forum where your voice is heard and valued.
• Continuous training and development opportunities to help you grow and succeed.

Ready to make a real impact? Apply today and become part of our journey to create a brighter tomorrow.

See the Get Set story here:

Learn more about working at Get Set here:

We reserve the right to close applications early. Please apply early to avoid disappointment. 

We are a Disability Confident Employer and welcome all applications. Get Set UK is an Equal Opportunity Employer, offering employment without regard to race, colour, religion, sex, physical and mental disability, age, citizenship, pregnancy, genetic information, veteran status, gender identity, gender expression, sexual orientation, national origin, and any other protected status. Our aim is to support and maintain the physical and mental health of all people at work.

If you do need any reasonable adjustments as part of your application and recruitment process, please let us know at the outset and we will work hard to provide the right solution for you. 

This organisation is committed to safeguarding and promoting the welfare of learners/clients and expects all staff to share this commitment. Successful appointment to this role will require satisfactory completion of recruitment checks.

Get Set UK does not accept agency CVs unless specifically engaged on the role by the Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Get Set UK will consider these CVs as gifts and will not be responsible for any fees related to CVs received in this unsolicited manner.